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A-1 Financial
offers a competency center model to our clients in which a
software development team that is dedicated to a single client
uses technology, tools, processes and methodologies unique to
that client. Each dedicated Competency Center is located at an
A-1 Financial facility in India (either owned or private
labeled) and is staffed and managed by the Company. Once the
project priorities are established by the client, A-1 Financial
in conjunction with the client's IT department, manages the
execution of the project. By focusing on a single client over an
extended time frame, the Competency Center team gains a deeper
understanding of the client's business and technology and can
begin to function as a virtual extension of the client's
software team.
Practically anything can and is selected for outsourcing by
companies today. Many organizations are getting back to basics
after the boom and bust cycles experienced through the heady
80’s and into the leaner 90’s. The company of the future will be
a hybrid of core business activity supplemented by external
support i.e. outsourcing for non-core activity.
Here are some additional tips for successfully outsourcing
project management:
• Make sure that the scope of services to be provided by
outsourcing is well defined. Carefully draft the roles and
responsibilities of the outsourcing partner and agree to
realistic terms and expectations. Schedule ongoing performance
reviews to ensure that those needs and expectations are being
met.
• Communicate openly and frequently with your outsourcing
partner. Make sure that you have contacts that are always
available to address any problems or questions. Establish a
structure where everyone in the organization has direct access
to important information.
• Don’t let valuable knowledge slip away with the outsourcing
partner. Structure processes so that valuable lessons learned
and procedures are documented and maintained in a central
location that is easily accessible by all parties. Have the
outsourcing partner train and educate staff in the project
management model.
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